How long does it take for my order to process?
All orders process within the same business day.
How do you size your socks?
Adult Socks (in US Shoe Size):
Small = Women's 6 - 8, Men's 5 - 7
Medium = Women's 8 - 10, Men's 7 - 9
Large = Women's 10 - 12, Men's 9 - 11
XL = Women's 12+, Men's 11 - 14
How soon should I expect my order?
Orders ship within 2 to 3 business days. You will receive an e-mail with the tracking number when your order is processed.
What types of payment do you accept?
For online orders we accept Visa, Mastercard, Discover, and American Express. If you would like to pay by cash or check you'll need to contact our office during business hours to place your order and for instructions on how to send your payment in. Please note that if you want to pay by check we will need to wait until your check clears our bank before we ship the order.
What is your return policy?
We want you to feel confident buying from us and LOVE our products, so our return policy is simple: If a pair of socks doesn't fit quite right, you can always exchange them for a different size. If you received the socks as a gift and don't have a gift receipt, you can exchange them or return them for store credit. Refunds will not be given without proof of purchase.
To make the return, simply fill out the return form on the back of your order sheet and send back with your return. If you no longer have the return form or need to make a Wholesale Return, please email us HERE.
Do I have to pay for return shipping?
Typically, yes. However, if it is a manufacturing defect, you will be emailed a printable shipping label during the return process.
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